TIO IT, Technology Service Support0203 985 5353

Our Partners

The platforms behind a working hotel, and the vendors we hold relationships with so you do not have to.

TIO works with the technology providers that hospitality actually runs on, from property management systems to door locking and telephony. Those relationships matter on the day something breaks: we raise the ticket with the vendor, we speak their language, and the property is not left translating between three suppliers who each say it is somebody else's fault.

Property management

Opera, Guestline and OnQ. Support for the interfaces around them too, including rate loads, exports, billing and the integrations that break quietly.

Guest-facing systems

VingCard door locking, 3CX telephony, EPOS and card payment estates, and guest Wi-Fi built on Aruba and UniFi.

Platform and security

Microsoft 365 and Entra ID, Huntress for detection and response, Axcient for backup and recovery, KnowBe4 for staff awareness training.

Systems we work with

  • Opera
  • Guestline
  • OnQ
  • VingCard
  • 3CX
  • Microsoft
  • Aruba
  • UniFi
  • Huntress
  • Axcient

See the properties we support

Start with the Wi-Fi

A guest Wi-Fi audit is the quickest way to see how we work: we survey the property, test what guests actually experience, and report on what needs doing and what it costs. The findings are yours whether or not you go ahead.